Family Services Director – London, ON

How often do you have the opportunity learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. At our Memorial Gardens, our team does this every day.

As a Family Services Director, you will develop customer relationships to pre-arrange funerals and related cemetery products and services. You can take pride in knowing your work directly supports families as they arrange for the significant milestones ahead. Helping others move forward with confidence is rewarding work that you can feel good about. You’ll be using your skills and expertise to make a positive impact for people in your community.

If you want to grow your career while making a difference in the lives of others, keep reading.

Our Memorial Garden is located in London, Ontario which is proudly known as The Forest City. London is a hub for higher education, medical research, technology, and manufacturing and is rich in heritage, arts, cultural spaces, and natural beauty. We have served the greater London area since 1947, and provide a full range of end of life services through an onsite Funeral Home and Crematorium situated on 55 developed acres of parkland.

As a Family Services Director, you will be providing exceptional service in funeral and cemetery pre-arrangements to a growing client base in the greater London area.

Working here means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

What you bring to the role:

• Passion for customer care demonstrated in previous professional experiences.
• Driver’s license and reliable vehicle.
• High comfort level presenting, hosting live events, and conducting community outreach and other proactive communication to target audiences.
• Experience in business development, sales, or customer success is an asset. 
• Commitment to fulfilling all licensing requirements and consistently meeting and exceeding quota goals.

About us:

Here, your career can mean more. As compassionate partners in each unique experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join us and apply today!

We are an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.