WHO WE ARE:

Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resorts feature spectacular views year-round through every season. This magnificent, immersive experience is rooted in preservation and care. The pillar behind the country’s most picturesque area is our passion — Our Team.

Position Summary

The Indoor Facilities Technician will perform routine and preventative maintenance repairs to all indoor buildings on the Resort. They will be responsible for attending all guest room repairs and maintenance requirements while also overseeing the premises and equipment within the buildings.

Operational Duties and Responsibilities:

• Complete thorough property walk-through and maintenance checks
• Conduct scheduled preventative maintenance on appliances and other items
• Perform maintenance to all guest areas such as repairing furniture, unclogging drains, changing light bulbs, replacing broken items, painting, caulking of tubs and showers, repair and replacement of bathroom fixtures
• Maintain the utmost quality of workmanship in new construction and renovation projects
• Clean up of materials and debris during and after a project
• Coordinate and meet with our 3rd party vendors at our resort. (Meeting with electricians, plumbers, and other technicians to let them in and walk them through work to be done)
• Maintain organization of supplies and operating equipment in storage such as tools, extra furniture/lamps, space heaters, fans etc.
• Communicate and coordinate with Housekeeping and Front Desk to ensure efficient maintenance and repair of items related to guest rooms and public areas are updated

Guest Experience Duties and Responsibilities:

• Energetic, outgoing with a positive attitude, driven to deliver elevated guest experiences
• Excellent communication skills, both written and verbal as well as excellent problem-solving abilities
• Respond to special guest requests with a sense of urgency in a friendly and efficient manner
• Promote and direct guests towards our environmental program and department specific initiatives in working towards sustainable operations
• Guest-centric health & safety conscious and actively involved in maintaining a safe work environment

Qualifications:

• Must be able to work afternoons, weekends and holidays as required
• Must be comfortable working independently
• 2 years minimum Maintenance experience in a hotel setting or related industry is required, with resort experience a strong asset
• Basic working knowledge of plumbing, electrical, painting or other general repair skills in order to trouble shoot and carry out minor repairs
• Capable of operating hand, power and specialized tools
• Must hold a current valid driver’s license, clear drivers abstract required annually
• Good physical condition, willing to and able to work indoors, outdoors and at heights in all weather conditions and able to lift up to 50 pounds
• Excellent communication skills; both verbal and written
• Must be legally entitled to work in Canada.

Join our team today, and enjoy employee perks for yourself and your dependents, retail, lodging, and restaurant discounts, along with additional perks and discounts at our other affiliated resorts – Deerhurst Resort and Horseshoe Resort.