Business Applications Manager

The Business Applications (BA) Manager understands the company's business processes and recommends best practices for using information systems. The BA Manager prioritizes tasks based on current and projected projects, as well as day-to-day BA operations. They ensure that information systems are utilized effectively and assist other departments in maximizing the benefits of the software in place. Additionally, the BA Manager aligns with the Soprema Group’s strategy and optimizes the use of information systems across other business units globally.

Responsibilities

• Act as an expert in information systems for areas such as supply chain, finance, sales, inventory, and costing.
• Oversee the operation and performance of existing business applications.
• Actively contribute to identifying new needs and areas for improvement.
• Write functional analyses that describe solutions to business problems using computer systems.
• Follow the organizational methodology provided by the immediate superior and report to Soprema IT management on the implementation of best practices.
• Plan priorities with the team and support them in achieving objectives.
• Coach, train, lead, and contribute to the development of employees under their responsibility.
• Collaborate with various departments to achieve corporate goals.
• Encourage the generation of improvement and innovation ideas within the team.
• Work with the North America BA Manager to ensure consistency in business processes and the use of available software.
• Act as a mentor to the team, setting an example of hard work and collaboration.
• Perform other related tasks as requested by the immediate superior.

Requirements:

• Bachelor’s degree in computer science or similar discipline.
• 6+ years of experience, including at least 3 years in a team lead role.
• A minimum of 3 years of experience as an analyst.
• 5+ years of ERP experience with tier 1 or tier 2 systems.
• Experience with database management systems such as MSSQL, MySQL, or similar platforms.
• Project management experience is an asset.
• Background in software development is an asset.
• Team player who provides autonomy while remaining available for guidance and technical advice.
• Excellent analytical skills, with the ability to analyze business issues and write detailed problem analyses.
• Strong organizational skills with attention to structure.
• Ability to build team cohesion and leverage individual team members' strengths.
• Demonstrates leadership in achieving business goals, managing priorities, and maintaining overall strategic vision.
• Adaptable and agile in a constantly evolving environment.
• Recognized for professionalism, judgment, initiative, and thoroughness.
• Excellent customer service and interpersonal skills.
• Strong communication skills.
• In-depth understanding of business processes in a distribution company.
• Expertise in ERP, MRP, CRM, FMS/TMS, and BI systems and processes.
• Proficient in database environments such as SQL Server and MySQL, in transactional or star schema models.
• Familiarity with programming languages to assist with resolving technical issues alongside programmer analysts.
• Mastery of Agile project management methodologies.

What we offer:

• Competitive salary - we take great pride in offering our workforce the best benefits and compensation packages in our industry, and we think you will too.
• Healthcare and dental for single, couple, or family coverage
• Insurance benefits and employee assistance program
• Group RRSP – save for retirement – you are eligible after 1 year of continuous employment and the company matches your contribution based on years of service
• Time off – Everyone needs time away from work to recharge and be with family and friends - receive a generous amount of paid holidays
• Employee referral bonus program
• Paid training/tuition reimbursement – Ready to further your education?
• Open door policy in a supportive and encouraging work environment
• Overtime available in peak periods
• Internal Promotions

Company Overview

Founded in 1972, our company is a leading wholesale distributor of construction materials with over 40 locations across North America. We pride ourselves on being the most responsive, problem-solving, and fun place for our customers to conduct business.