WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!

Position Summary

The Indoor Facilities Technician will perform routine and preventative maintenance repairs to all indoor buildings on the Resort. They will be responsible for attending all guest room repairs and maintenance requirements while also overseeing the premises and indoor equipment within the buildings. For this position we are looking for someone who can work mornings (7:00am - 4:00pm) or afternoons/evenings (2:00pm-10:00pm) including weekends and holidays.

Operational Duties and Responsibilities:

• Complete thorough property walk-through and maintenance checks.
• Conduct scheduled preventative maintenance on appliances and other items.
• Perform maintenance to all guest areas such as repairing furniture, unclogging drains, changing light bulbs, replacing broken items, painting, caulking of tubs and showers, repair and replacement of bathroom fixtures.
• Maintain the utmost quality of workmanship in new construction and renovation projects
• Clean up of materials and debris during and after a project.
• Coordinate and meet with our 3rd party vendors at our resorts. (Meeting with electricians, plumbers, and other technicians to let them in and walk them through work to be done).
• Maintain organization of supplies and operating equipment in storage such as tools, extra furniture/lamps, space heaters, fans etc. 
• Communicate and coordinate with Housekeeping and Front Desk to ensure efficient maintenance and repair of items related to guest rooms and public areas are updated.

Guest Experience Duties and Responsibilities:

• Energetic, outgoing with a positive attitude, driven to deliver elevated guest experiences.
• Excellent communication skills, both written and verbal as well as excellent problem-solving abilities.
• Respond to special guest requests with a sense of urgency in a friendly and efficient manner.
• Promote and direct guests towards our environmental program and department specific initiatives in working towards sustainable operations.
• Guest-centric health & safety conscious and actively involved in maintaining a safe work environment.

Qualifications:

• Must be comfortable working independently.
• 2 years minimum Maintenance experience in a hotel setting or related industry is required, with resort experience a strong asset.
• Basic working knowledge of plumbing, electrical, painting or other general repair skills in order to troubleshoot and carry out minor repairs.
• Capable of operating hand, power and specialized tools.
• Ability to complete minor equipment repairs.
• Must hold a current valid driver’s license, clear drivers abstract required annually.
• Good physical condition, willing to and able to work indoors, outdoors and at heights in all weather conditions and able to lift up to 75 pounds.
• Excellent communication skills; both verbal and written.
• Must be legally entitled to work in Canada.
• Can work afternoons/evenings  (2:00pm-10:00pm) weekdays and weekends as needed. 

The Perks for All Team Members

• Gain experience in a fun environment.
• Free resort pass access: complimentary/discounted access to Resort amenities including Horseshoe Resort, Muskoka Bay Resort & Deerhurst Resort!
• Hotel, retail and restaurant discounts.
• Meet new people and work within a great team.
  
  

Join our team today, and enjoy employee perks such as Resort staff pass for yourself and your dependents, retail, lodging, and restaurant discounts, along with additional perks and discounts at our other affiliated resort – Deerhurst Resort in Muskoka.