Find Your Limitless with Us

By joining our team as a Gas Fitter (Water Heater Installer) you’ll become an important team member and will be provided with the tools you need to succeed.  We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about the company and its customers.
• Represent the company in a professional, courteous and customer service-oriented manner on each and every call; you are a proud ambassador for our company.
• Explain, educate and promote the value of products, services and programs on every call.
• Professionally install water heater and tankless equipment and accessory items in accordance with manufacturer specifications, local codes and company standards.
• Replace or repair leaking water heaters and maintenance of HVAC equipment.
• Ensure personal and customer safety.
• Provide superior customer service (i.e. execution of “The Right Call” process).
• Create positive customer relations through effective communication and problem solving.
• Educate customers, providing options and making recommendations.
• Actively participate in the training and mentoring of new installers.
• Maintain company vehicle to neat clean and safe standard (where applicable).

What do we offer?

• The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
• Competitive wages with opportunity to earn additional commissions and bonuses
• Fully paid tuition and apprentice leave top-up for eligible team members
• Consistent work with a predictable and stable work schedule
• An award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
• A variety of perks for high-performing team members including the chance to win and be part of our annual President’s Club trip to a tropical destination

What do you bring?

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with us
• Completed a minimum of Grade 12 or equivalent.
• Domestic Gas Fitter B certificate
• Class 5 driver’s license.
• Diagnostic and HVAC maintenance skills for residential equipment.
• Physically capable of performing all work required of this position.           
• Able to lift and maneuver water heaters with the assistance of material handling equipment.
• Ability to understand/learn new technologies (i.e. electronics/electricity).
• Able to communicate clearly and effectively, both in written and verbal communications.
• Strong interpersonal and problem -solving skills.
• Outstanding customer service and organizational skills.
• Ability to work with a minimal amount of supervision.
• Able to work rotating shifts and standby duties as required, including weekends

Why Join Us?

We are the industry leader in providing home comfort solutions, and we do just that in over 2 million customer homes across North America. We are a trusted source, and have become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. We are a $1 Billion business with 2,600 Team Members and we’re growing! We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It's our Team Members and their relentless focus on the business, each other, and our customers that makes us great.

We are an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.