Jr.Dispatcher /Customer Service for our Flatbed company.

We have been in our family run business for more than 20 years !
We offer ABOVE AVERAGE compensation + benefits!!

Location: Mississauga, ON

Who We Are

We are Canada's premier flatbed carrier, and we currently have an opening for a Customer Service / Dispatcher / data entry
About this Position
This position reports to the Drivers Manager / Operations and President and will be liaising between Maintenance, Safety Compliance, and the owners. Be responsible for all scheduling and pre-planning loads on a team

Duties and Responsibilities

The primary purpose of this position is to coordinate all delivery activities to meet the requirements of the customer(s). The job requires a refined set of personnel, logistical and technological skills in order to accomplish 100% customer service. The Dispatcher environment includes advanced computer and communication technology to assimilate and distribute delivery orders to the drivers. Success in the Dispatch job requires a unique blend of personal motivation and optimal work distribution to achieve the highest return for the Company. Hours to be 6:30 am until 4pm daily or until the job is done - Monday to Friday

Key Responsibilities:

. Communicating load assignments to drivers on a timely basis
. Key customer orders in system
. Mark loads as picked up, delivered, dropped
. Maintain assignments of loads to drivers
. Receive driver PODs and key POD information in Fleet Manager Dispatch Program
. Main point person for phone calls/ emails / Push to talk calls from drivers and from customers
. Handle future load requests from customers
. Transfer calls that impact current day to dispatch or take information
. Maintain dispatch computer fully with times and
. Coordination of driver emails, including reviewing and inputting accurate POD information
. Ensure trailers reflect appropriate status (acquired, loaded, dropped, delivered) and update customers
. Coordination of all permits for oversized loads
. Completion and submittal of appropriate forms to government agencies with enough lead time to allow for approval
. Communication with government agency to ensure forms are on track for approval
. Receipt of forms and preparation for load by assembling driver packet
. Additional duties as assigned

Qualifications

. MUST HAVE experience and Transport Dispatch and Flatbed experience GTA and knowledge of the Southwestern Ontario locations
. Fleet Manager by Trans plus and Isaac E logs and Telematics

All qualified candidates are invited to apply.

Dispatch, Logistics, Routing, Router, Transportation, Dispatchers, Dispatching, Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA

Junior Driver Manager - Dispatch / Data Entry