Administrative Assistant / Customer Service Rep
Lanham, MD, US
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We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. The Administrative Assistant / Customer Service Rep will be responsible for assisting management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.


  • Use computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Greet and assist visitors.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.
  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Screening phone calls and routing callers to the appropriate party.



  • Good attention to detail.
  • Multilingual a strong asset.
  • A desire to be proactive and create a positive experience for others.
  • Associate’s Degree in a related field.
  • Prior administrative experience.
  • Excellent computer skills, especially typing.


  • Competitive Compensation
  • Paid Training and Paid Time Off
  • Internal Career Advancement Opportunities
  • Tools Provided
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