General Manager (Lawson Heights)
Morguard
Saskatoon, SK, Canada
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The General Manager is accountable to the Director, Property Management for directing the efficient day-to-day operations and maintenance of a Lawson Heights.

DUTIES AND RESPONSIBILITIES

  1. Annual Operating Budget
    Prepares, monitors and controls the Shopping Centre’s Annual Operating Budget to ensure that resources are utilized effectively and operational needs and objectives, including completion of small and medium sized projects, are met.
  2. On-Going Portfolio Operations
    Ensures, through management of operations staff, that building systems (HVAC, Life Safety Systems, etc.) at all properties within the Shopping Centre are properly maintained to provide Tenants with consistent and high quality services.
  3. Oversight of Marketing and Specialty Leasing
    Monitors and approves marketing and specialty leasing activities within the Shopping Centre and make recommendations to increase effectiveness of these functions (e.g. increased foot traffic and revenue from specialty leasing activities).
  4. Tenant Relationships
    Responds to and resolves complex Tenant issues (e.g. rent disputes, late payments, tenant complaints) following established policies and precedents in order to protect company interests and maintain positive Tenant relationships.
  5. Relationships with External Stakeholders
    Builds trust and maintains positive and value-adding relationship with tenants, government authorities, businesses, contractors, other business units, customers, investors, general public.
  6. Company Policies and Procedures
    Develops and oversees the implementation of shopping centre specific policies and procedures, as well as enforces company policy and procedures to ensure effective and efficient operations and services.
  7. Third Party Contracts
    Develops specifications for, negotiates and administers service contracts with third party suppliers to ensure consistent high quality services for tenants and patrons.
  8. Management and Development of Staff
    Hires, directs, motivates and coaches Shopping Centre Staff to meet operating targets and build strong relationships with Tenants, Mall Patrons and Property

 

Skills, Knowledge, Experience and Education

  • Bachelor’s degree in relevant field (e.g. Commerce, Finance, etc) or equivalent
  • 7 years of relevant property management experience
  • Good skills with relevant computer software (e.g. Microsoft Office, etc.).

Core Competencies

  • Excellent oral and written communications skills
  • Demonstrated conflict resolution skills
  • Good organizational skills.

Additional Requirements

  • Certificate in Property Management from recognized Post Secondary Institution or Industry Association is an asset
  • Commercial Real Estate License is an asset
  • Experience with Yardi is an asset.

 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at careers@morguard.com or (905) 281-3800.  

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