Are you bilingual French English?? Are you a great listener and can help to provide excellent customer service to our clients? Can you help people set up and troubleshoot their cell phones?
We are now hiring in Montreal for Bilingual Technical Support Customer Service Representatives
** During Covid-19: We have taken to social distancing. You will be interviewed by phone and work from home. We will provide you a computer and phone equipment (typically via courier). Once rules are relaxed, you may be asked to come and work from our office **
About the Position:
Our office located in Central East Montreal is hiring Bilingual (French/English) Customer Service Representatives. This is a full time position. 5 days on, 2 days off (not necessarily weekends). We have two shifts 7 am to 3 pm and 3 pm to 11 pm.
As a CSR you will provide top customer service to incoming calls from our clients and help them with any issues they are experiencing. There is no sales or outbound calling required. You may also provide service to customers via email and online chat.
You will be helping customers setup and troubleshoot their cell phones.
We are lookng for:
- Bilingual French / English
- Ideally previous technical support/customer service experience
We provide a starting wage of $16.50, full-time employment, health and dental benefits, room for advancement and much more.